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Thailand, The Gem of Southeast Asia


Originally appearing in EXPORT AMERICA May-June 2004

By U.S. Commercial Service, Thailand

During his visit to Thailand in October 2003, President Bush and Thailand's Prime Minister Thaksin announced plans to launch negotiations for a free trade agreement. On February 12, 2004, the Bush Administration formally notified Congress of its intent to begin negotiations with Thailand in mid-2004. If negotiations conclude successfully, Thailand will become the second Asian nation to have a free trade agreement with the United States. The prospect of a free trade agreement with Thailand, coupled with the Kingdom's strong economic performance, is encouraging U.S. exporters to take a closer look at the Thai market.

RECEPTIVE ENVIRONMENT FOR U.S. BUSINESS

In the past couple of years, Thailand's economy has enjoyed a significant rebound from slow growth following the Asian financial crisis of the late 1990s. In 2003, Thailand's GDP growth rate hit 6.7 percent, among the highest growth rates in the world. Projected GDP growth in 2004 is 7 to 8 percent. These strong growth rates combined with the prospect of a free trade agree­ment offer U.S. exporters from a variety of industries a good opportunity to enter the Thai market.

The United States has a long­standing commercial relationship with Thailand, and friendly bilateral rela­tions have existed between Thailand and the United States for more than 150 years. Under the 1966 Treaty of Amity and Economic Relations, U.S. companies operating in Thailand are afforded national treatment, or treated equally with Thai companies, a privilege offered to no other Thai trading partner. Investment matters will be discussed as part of the negotiations with Thailand. Thailand also maintains strong political and military ties with the United States.

Thailand's economic clout and political stability have enabled it to extend both political and commercial influence across borders to its surrounding neighbors, Cambodia, Laos, and Burma.

Thailand has a relatively stable democracy, and experienced years of strong economic development prior to the 1997 Asian financial crisis. After a coup by the military in 1991, civil­ian rule was restored in 1992 following middle-class pro-democracy protests and royal intervention. Since then, Thailand has continued its political maturation; enactment of a new constitution in 1997 brought substantial reforms to the Thai political process, expanding the rights and civil liberties of individual Thai citi­zens. The current government, elected in January 2001 and led by Prime Minister Thaksin Shinawatra, a successful former businessman, enjoys popular support in its fourth year of governing. Strong economic growth due to low interest rates, modest inflation, an accommoda­tive monetary policy, and fiscal stimulus have contributed to Prime Minister Thaksin's overall popularity. Thailand has also paid off its IMF debts result­ing from the Asian financial crisis two years ahead of schedule, which further strengthens Thailand's international credit standing.

Demand for Thai exports by devel­oped nations as well as foreign direct investment related to that demand have seen lackluster growth in recent years. The current economic recovery has been marked by stimulated consumer demand as well as a rise in exports to regional neighbors, particularly China. Strong domestic demand in automobiles, motor­cycles, and mobile phones has been aided by the growth of consumer credit, and stimulus programs of the current government designed to stimulate the economy and redistribute the benefits of growth. And the recent recovery in some key export markets has Thailand's indus­trial base back to almost full capacity in several sectors. Meanwhile, in addition to a potential free trade agreement with the United States, Thailand is pursuing, or has in place, agreements with several key regional trading partners, includ­ing Japan, Australia, India, and China, which should help to further fuel the Kingdom's growth.

According to the Executive Director of the American Chamber of Commerce in Thailand, Judy Benn, "Thailand is an attractive place for American and other foreign companies to invest because of its political and economic stability. The economy is very receptive to new prod­ucts and investment, and, as the second fastest growing economy in the world right now, the timing could not be better for American firms to explore this market. The American Chamber of Commerce in Thailand has seen the number of members growing in recent years and an increased interest in American companies wanting to do business in Thailand."

Best Prospects for US Companies

In 2003, the United States exported nearly $6 billion in goods and services to Thailand, an increase of more than 20 percent from the year before, making Thailand the 23rd largest export market for the United States. Present and emerg­ing opportunities for U.S. firms are strong across a broad spectrum of industries, including franchising, computer services and software, electrical power equip­ment, telecommunications, and medical and laboratory and scientific equip­ment. In the past year, the Commercial Service in Bangkok has hosted trade missions targeting industries that offer some of the best opportunities for U.S. firms in Thailand including electrical power, medical devices, environmental technologies, and information and com­munications technology.

Franchising

The Thai franchise industry is expected to continue to grow at an average of 15 percent over the next few years due to changing consumer buying patterns and urbanization. Thailand's government has set a national policy goal to promote small and medium-sized enterprises and has realized that franchises are a fast route to developing these smaller firms. International franchises comprise 70 percent of the total market value. The United States is the leader among inter­national franchises, controlling 65 per­cent. The quality, standards, brands, and innovations offered by U.S. franchises are well known to potential Thai investors.

Computer Services, Peripherals, and Software

The combined market for computer services and peripherals, including data communication equipment, was estimat­ed at $1.5 billion in 2003, with an annual growth rate of 12 percent. Demand for networked computer systems and PCs grew continuously at annual rates of 11 and 7 percent, respectively. Sales of indi­vidual PCs in 2003 grew at a 20 percent rate, far outpacing single-digit demand in other markets. U.S. firms also enjoy a strong presence in the computer services market, controlling over 60 percent of the market. Beyond systems maintenance, the strongest opportunities for service providers include networking, systems integration, processing, and education and training. The overall packaged software market grew 13 percent in 2003, with strong demand for business operation and analytical applications, networking management and security, e-commerce and Web service solu­tions. However, despite efforts by the Thai government, software piracy is still a concern.

Electrical Power Equipment

With Thailand's return to strong eco­nomic growth, the demand for electric power is surging again. Following the downturn in 1997, Thai planners did not anticipate the rapid increase in electrical power needs brought about by the current boom. Current capac­ity will only provide adequate power to Thailand for the next few years. New capacity must be developed to accommodate future demands. The need for new power generation facili­ties and distribution capabilities is driving the need for generators and parts, transmission lines and systems, substation equipment, high volt­age distribution lines, connectors, switches, and control components.

Telecommunications Equipment

Fast-changing technology, com­petitive prices, and the entry of new strong financial players have intensified the competition in Thailand's telecommunications mar­ket. Although fixed line growth has maintained steady growth at 5 to 7 percent, mobile phone growth has continued to expand at double-dig­its. Internet usage continues to grow at 20 to 30 percent per year. Even though Thailand is lagging behind the implementation of new tech­nologies, the country has followed developed market trends on wireless technologies from analog to digital, then W AP to broadband. Despite this strong growth, Thailand has made lit­tle progress in reforming its telecom­munications industry, although the country committed to the WTO in 1995 that the industry's liberalization would be complete by 2006. Imports of U.S. equipment continue to grow at approximately 5 percent per year, with US firms selling approximately $105 million in equipment in 2003.

Medical Equipment

The market for medical equipment in Thailand has rebounded from a flat growth rate in 2001, and is expected to maintain a steady growth rate of 10 percent over the next two years (2004-2005). Imports dominate the market with a 70 percent share, with local production strong in lower tech­nology and less sophisticated medical devices and accessories. Imports from the United States lead the import market with a 30 percent share and are expected to grow approximately 12 percent a year for the next few years. Although a universal health care scheme has limited public hospi­tal purchasing power recently, private hospitals are observing strong growth potential and are demanding new and more modern medical devices and supplies.

Cultural Considerations

U.S. businesses generally find a recep­tive environment for doing business in Thailand. English is widely spoken among Bangkok businesspeople, many of whom have a long history of dealing with foreign companies and have traveled abroad frequently. Business relationships in Thailand are not as formal as those found in Japan, China, or South Korea, but neither are they as relaxed and impersonal as is common in the West. Business relationships, as in many Asian countries, are care­fully cultivated and valued. Thailand's predominantly Buddhist culture also values patience, respect for status, and not losing face or respect. Losing one's composure is frowned upon, as are direct answers that might cause someone else dissatisfaction or hurt feelings. It is important in business negotiations to restate and reconfirm the elements of an agreement, as it is often difficult for Westerners to be sure they have received accurate and complete responses to questions.

Although Thai law does not require U.S. firms to use local agents and distributors, it can be one of the most efficient ways to enter the market, particularly for small and medium-sized U.S. firms. The importance of inter­personal relationships is still a vital factor for successful business transac­tions, and a local partner can help navigate local business practices and requirements, as well as handle any regulatory affairs and import permits required by the Thai government. In addition, U.S. companies interested in government projects should carefully choose a partner that they can trust to meet the U.S. firm's obligations under the Foreign Corrupt Practices Act. Since 1997, there has been more open criticism of corruption and cronyism in government contracts. The Royal Thai Government continues to make strides towards greater openness and transparency in public procurements, however in reality the system is still not entirely transparent.

The Commercial Service in Bangkok can help U.S. firms identify suitable local partners in Thailand, through the Gold Key Matching Service and International Partner Search among other services. Visit http://www.buyusa.gov/thailand/en for more information.

Once a firm establishes initial sales, "the importance of demonstrating a long-term commitment to the Thai market cannot be underestimated" according to Senior Commercial Officer Judy Reinke. "Even with a local partner, a U.S. firm must provide proper training and support to that partner, as well as put the infrastructure in place for reliable after-sales service and support."

 

Date Updated: March 27, 2007


 

 

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