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Business

Trip Planning


This tool will help small and medium-sized companies to:

  • define their business travel objectives;
  • explore sources of financial assistance for international business travel;
  • make all preparations necessary for a successful trip;
  • follow up on a business trip abroad.

Using this guide should help to make international business travel more cost-effective, productive and results oriented. It should reduce some of the uncertainties and help anticipate some of the risks associated with international business trips. Finally, it will help small and medium-sized enterprises (SMES) make better use of the services of the U. S. Commercial Service both abroad and in the United States.

The following are the most important tasks involved in preparing for an international business trip:

Task 1 - Define objectives - What is it that you hope to achieve by traveling to the target country?

Task 2 - Identify sources of financial assistance - Are there any organizations that can provide financial support for your business travel abroad?

Task 3 - Pre-travel consultations - There are many sources of expertise, information and advice that can help you plan your trip.

Task 4 - Prepare for trip - This step-by-step guide can help ensure that you do not overtook anything important in making your travel preparations and assuring a successful trip.

Task 5 - Specific tasks to be completed during visit - Develop a clear list of objectives and tasks for your trip before you leave.

Task 6 - Review items that may need follow-up after trip - The success of a trip depends on the follow-up that occurs after it is completed.

To ensure that the significant amounts of time and money involved in your international business trip are well spent, it's a good idea to define your travel objectives. Be absolutely clear as to what you expect from the trip and make sure you have a way of measuring the trip's success. The following are some of the most important reasons for traveling to a foreign market. Which of them apply to your company? Click on any of the following elements of a successful international business trip:

Objectives

Determining your objective is considered by many to be the most important part of planning an international business trip. Don't try to take on more than you can accomplish. We recommend that you be conservative in developing new markets and that you plan for success, not excess. The following sites may be of assistance:

  • http://www.export.gov/comm_svc/ - Homepage for the US Commercial Service of the U. S. Department of Commerce - Hotlinks to market research, duties, industry specific information and more.  Please keep in mind that many of the services offered by the Department of Commerce are time sensitive - plan ahead.
  • http://strategis.ic.gc.ca/engdoc/main.html - Homepage for Strategis published by the Canadian Ministry of Industry. Some information furnished by the US Department of Commerce will be found in addition to original research by the Canadian Government.
  • http://www.internationalist.com - Source for books, directories, reports, etc. on international business.
  • http://www.i-trade.com - Information on how to export/import, target global prospects, how to take advantage of NAFTA

Go to Index

Assessing Markets

Many business travelers go to a foreign market to confirm that there are real opportunities for them in that market. They want to get a sense of how big the market is for their product or service.

  • Is it growing, and if so, how fast?
  • Who are the customers?
  • How can they be reached?

Go to Index

Assessing Business Conditions

Even though a market may be attractive in terms of size and demand, there may be difficulties in gaining access. Traveling to a country can help get a sense of the political environment and how the government views foreign business people.

  • What is the social and economic climate in the country?
  • Can you do business given the country's regulatory framework (rules on foreign exchange,, repatriation of profits, taxes, tariffs, standards, inspections etc.)?
  • How will the country's infrastructure (transportation, telecommunications, institutions etc.) affect your business?
  • What logistical arrangements would you have to make to deliver your products or services?

Go to Index

Determining Product / Service Suitability

In many cases, products or services have to be adapted to suit local conditions. This may be something as simple as putting labels in the local language on a product. Or it can be as complicated as redesigning a product to match local technical requirements. You may want to use the trip to the target market as a way of checking on the suitability of any of the following:

  • Product or service name - does it translate appropriately?
  • Appearance, shape, color?
  • Marketing approach, slogans, materials? approach to distribution, sales, delivery, after-sales service
  • Functionality - does it conform to local needs and expectations?
  • Technical standards - do they conform to local standards?

Go to Index

Evaluating Competition

Foreign trips can be used to assess the competition.

  • What similar products or services are already available in the target market?
  • Who provides them - domestic firms or foreign suppliers?
  • What share of the market does each competitor control?
  • Is competition intense?
  • What are the capabilities, assets and strengths of the competing firms?
  • Can your firm match them?

Go to Index

Developing Leads

Visiting a target market can be useful in developing valuable contacts and leads. Which of the following would be most helpful to your firm’s export strategy:

  • brokers and intermediaries
  • agents
  • distributors
  • suppliers
  • partners
  • potential clients
  • trade associations
  • trade magazines
  • trade fairs

Go to Index

Assessing Risks

A trip can provide insight into the various risks associated with a business venture. The following are some of the types of risks you might want to investigate:

  • Political: - this includes dangers such as seizure of assets, changes in the law, changes in government, mid political pressure;
  • Business risks such as defaults by clients and customers, partners, suppliers; nonperformance, illegal activity by associates;
  • Exchange rate fluctuations can have an impact on the profitability of a transaction. We always recommend quoting in US Dollars unless competitive pressures prevail. Then do so only by hedging your currency risk.  A good place to check currency rates is http://www.xe.com/

Go to Index

Developing Strategy

Companies may wish to visit a target market as part of the process of developing a market entry strategy, and choosing the best mix of policies relating to product, price, promotion, distribution and service, In light of the information gathered during the visit, which of the following strategies seems most appropriate:

  • indirect exporting through a trading house;
  • exporting through agents on commission;
  • entering into agreements with local distributors;
  • export through a consortium of associated firms;
  • engage an export management company;
  • hire additional staff to manage the export effort;
  • establish a branch office in the target market;
  • rely on occasional sales trips to the foreign market;
  • enter into a joint-venture with a local partner;
  • or purchase a local firm or sell a license or franchise.

Go to Index

Before You Leave...

Is you passport current?  If not you might want to check here.  

There are many different individuals who can help you plan your business trip abroad. See if you can identify other US / Michigan firms that have done business in the target market and talk to them about their experiences. A good source of information about such firms are the bilateral business councils set up to promote trade between The US and various countries or regions. Find out if such a council exists for the country in which you are interested.

You might start your search at the nearest US Commercial Service office. A local Chamber of Commerce may be able to help you identify sectoral business associations which can also be helpful in identifying companies active in foreign markets.

A separate issue to consider is whether or not there are trade missions being organized from the US into the target market. If so, you may wish to participate in such a mission. Similarly, trade shows, commercial fair or exhibitions offer a good way of making contact, evaluating a market or getting known. You may wish to time your visit to coincide with such an event.

Once you have done sufficient preliminary research to know what you are looking for, you may wish to contact the appropriate country desk officers at the U. S. Department of Commerce, your local US Commercial Service Office and US commercial staff at the post in the target country.

Travel Information & Advisory Reports

The following websites list numerous online travel agencies. Many have links to specific site locations, hotel, weather, currency converters, travel advisories, etc.:

AGENCY URL
American Express Travel http://www.americanexpress.com/
Atevo Travel http://www.atevo.com/ 
Cheap Tickets http://www.cheaptickets.com/ 
CNN’s Travel Service http://www.cnn.com/TRAVEL/
Internet Travel Network http://www.itn.net/
Microsoft’s Expedia Travel Website http://expedia.msn.com/
Preview Travel http://www.previewtravel.com/
Travelocity http://www.travelocity.com/
TravelWeb http://www.travelweb.com/
Uniglobe Travel http://www.uniglobe.com

Careful preparation is needed to ensure the success of a foreign business trip. The following is a checklist that can be used to guide travel preparations.

Check travel conditions in target country.  The following are good sources of information:

US State Department Travel Warnings, Consular Information Sheets & Public Announcements. http://travel.state.gov/
globalEdge's travel links from MSU Ciber. http://globaledge.msu.edu/
Hot Spots is a concise summary and analysis of current security, aviation and international travel - related news from around the world.  http://www.airsecurity.com/ 

For specific country information concerning personal safety, health, visa requirements, cost estimates and more, you may want to check out the following before you go:

"Travel Health Online" offers destination information, traveler information including potential health problems and listings of medical practitioners should the need arise. http://www.tripprep.com/ 
Geographic Health Recommendations from the Center for Disease Control. http://www.cdc.gov/travel/
Maximum Travel Per Diem Allowances for Foreign Areas http://www.state.gov/www/
This listing is for U.S. citizens traveling on tourism  or business and does not apply to persons planning to emigrate to foreign countries. http://www.travel.state.gov/ 

Select itinerary

  • Decide on where you want to go.
  • Which cities do you want to visit and in what order?  What are they like?  Find out here or here.
  • What are the airports like that you'll be visiting.  You can find out here.
  • Visit the Travel Agency sites to examine maps of the countries you selected.

Book travel reservations

  • What connections are available between Michigan and your intended destinations?
  • When do you want to travel?
  • Are discounts or seat sales available?  You'll need airport codes to search for many of the bargains.  They can be found here.
  • What are your airline choices?
  • What's the weather like?  You might try The Weather Channel.

Make hotel reservations

  • What events might conflict?
  • How far are you from your clients?
  • How's access to the airport, mass transit?

Go to the bank

  • Get at least enough local currency to pay for baggage handling, airport arrivals and customs charges and a cab to your hotel.  Green backs (singles) make good tips for baggage handlers, but may not be enough for the cab.  If you're carrying commercial samples, make sure that you have enough cash to post the necessary bonds with Customs or prearrange with a Customs House Broker.
  • Try to charge as much as possible on your credit cards to assure the most advantageous exchange rates.

Follow Up!

One of the quickest ways to ruin a successful business trip is the failure to follow up with your prospects on your return by providing them the information that they need.  If they extended hospitality to you, send them an appropriate "thank you", whether a gift, a card or a letter.  Likewise, if you're serious about doing business with that contact, include them in your itinerary for your next trip.

Relax and have a good trip!

 

Date Updated: March 27, 2007


 

 

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